Contact Us
We'd Love to Hear From You
Have a question, feedback, or just want to say hi? Our team is here to help.
Email Us
support@softrevel.com
Email: support@softrevel.com
Support hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+8), excluding public holidays.
We aim to respond within 1–2 business days.
Company Information
SoftRevel is a trading name of BINGAI SOLUTIONS LTD
Company registered in England & Wales — Company Number: 16557452
Orders are fulfilled from our warehouse in Chengdu, China.
Frequently Asked Questions
Before reaching out, you might find your answer in our FAQ page or check the size chart in the product images.
Registered Office & Return Instructions
Registered office: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom.
This is our registered office address, not an advertised return warehouse. Email support@softrevel.com for the designated return address and routing instructions before sending a parcel. See our Return & Exchange Policy.
Order Support
Need help with an existing order? Email us at support@softrevel.com with your order number and we'll get back to you as soon as possible.
Partnerships & Press
Interested in collaborating with SoftRevel? Reach out to our partnerships team at support@softrevel.com.
Thank you for choosing SoftRevel — where confidence meets elegance.