Contact information

Contact Information

Email: support@softrevel.com
Support hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+8), excluding public holidays.
We aim to respond within 1–2 business days.

Company Information

SoftRevel is a trading name of BINGAI SOLUTIONS LTD, registered in England & Wales (Company Number: 16557452).

Registered office: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom.
Orders are fulfilled from Chengdu, China.

Returns

The registered office is not an advertised return warehouse. Please email support@softrevel.com for the designated receiving address and return instructions. See our Return & Exchange Policy.