Terms of Sale

These Terms of Sale govern all purchases made through softrevel.com, operated by SoftRevel (a trading name of BINGAI SOLUTIONS LTD, England & Wales company number 16557452). By placing an order, you agree to be bound by these terms.

1. Products & Pricing

Prices are displayed in the currency selected on the storefront and confirmed at checkout. For orders shipped to the United States, United Kingdom and the European Union, prices include all applicable import VAT, duties and taxes on a delivered-duty-paid basis, so the amount shown at checkout is the final amount you pay. For destinations outside these regions, shipments are sent duty unpaid and any local import taxes or duties are payable by the recipient. See our Shipping Policy for the destinations we serve. We reserve the right to change prices at any time without prior notice; however, the price applicable to your order is the price displayed at the time of purchase.

2. Payment

We accept major credit cards, debit cards and other payment methods available at checkout. Payment is processed securely at the time your order is placed. Your order will only be fulfilled after payment has been successfully authorized.

3. Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including orders with incorrect pricing, suspected fraud, or where we are unable to fulfill the order. In such cases, any payment made will be refunded in full.

4. Shipping & Delivery

Shipping costs and delivery times vary by destination and are outlined in our Shipping Policy. Estimated delivery times are not guaranteed and delays may occur due to customs or carrier issues beyond our control.

5. Title & Risk

Ownership of the products passes to you upon shipment. Risk of loss or damage to the products passes to you upon delivery by the carrier.

6. Cancellation, Returns & Exchanges

Orders can be cancelled for a full refund before they are handed over to the shipping carrier. Eligible returns and size exchanges may be requested within 14 calendar days of delivery, subject to our Return & Exchange Policy. No restocking fees apply. Statutory rights are unaffected.

7. Limitation of Liability

To the maximum extent permitted by law, our total liability arising from any order shall not exceed the amount you paid for the products in that order. We are not liable for indirect, incidental, or consequential damages.

8. Governing Law & Jurisdiction

These Terms of Sale are governed by the laws of England and Wales. Any dispute shall be subject to the courts of England and Wales, without prejudice to any right you may have under mandatory consumer law to bring proceedings in the courts of your country of residence.

9. Contact

For questions about an order, please contact us at support@softrevel.com.